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Notice Regarding PowerSchool Cybersecurity Incident

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Rachel Byerly

On January 7, 2025, our student information system provider, PowerSchool, informed its customers of a “potential cybersecurity incident” that occurred on or around December 19, 2024. This page is designed to keep our community updated with the most recent information. 

PowerSchool Cybersecurity Incident – Important Update for Carlynton Families

On December 19, 2024, PowerSchool, our student information system provider, experienced a cybersecurity incident in which certain personal information was accessed and exfiltrated through one of its customer support portals. This incident has impacted multiple school districts, including Carlynton School District.

What Information Was Affected?

The types of information compromised vary by individual and may include:

  • Name and contact information
  • Date of birth
  • Limited medical alert information
  • Other related demographic details

At this time, PowerSchool has stated that they have not identified any misuse of the affected information. However, they are taking proactive steps to support those impacted.

Identity Protection & Credit Monitoring Services

PowerSchool is offering two years of complimentary identity protection services for all affected students and educators.

  • For adults (18 and over): Includes credit monitoring and identity protection.
  • For minors (under 18): Includes Social Security Number monitoring and identity protection.

How to Enroll

If your child was enrolled in Carlynton School District on or around December 19, 2024, they are eligible for these services.  If you are an employee of the District with login credentials to PowerSchool, then you are eligible for these services. 

To enroll and obtain activation codes, please visit the PowerSchool Cybersecurity Incident Page.  

For assistance, you may also call Experian at: 833-918-9464

Staying Vigilant

We encourage all families to take steps to protect their personal information, such as:

  • Reviewing financial statements for any suspicious activity
  • Monitoring online accounts
  • Avoiding unsolicited requests for personal or financial information

PowerSchool will never contact you via phone or email to request personal details.  In the coming weeks, however, Experian (on behalf of PowerSchool) will be distributing direct email notifications to involved individuals (or their parent/guardian, as applicable) for whom PowerSchool has sufficient contact information.

Ongoing Updates

Carlynton School District remains committed to protecting student and staff data. We are actively working with PowerSchool and our cybersecurity partners to monitor the situation. We will provide any further updates on this page as new information becomes available.

 

Notice Regarding PowerSchool Cybersecurity Incident

On January 7, 2025, our student information system provider, PowerSchool, informed its customers of a “potential cybersecurity incident” that occurred on or around December 19, 2024. This incident has impacted numerous school districts both locally and nationwide, including the Carlynton School District.

PowerSchool has created a dedicated webpage to provide additional details regarding the cybersecurity incident. Families can access this information by clicking HERE

The Carlynton School District is committed to keeping our families informed. Should there be any future developments related to this incident, we will provide timely updates to our community.

Thanks, 

John W. Kreider, Ed.D.
Superintendent of Schools
Carlynton School District